At BookNook, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy & Cookies Policy explains how we collect, use, and protect your data when you visit our website or use our services.
What Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and billing/shipping address when you create an account, make a purchase, or contact us.
Usage Data: This includes information about how you use our website, such as the pages you visit, the time you spend on each page, and the actions you take.
Device Information: This includes data about the device you use to access our website, such as your IP address, browser type, and operating system.
Cookies: We use cookies to enhance your browsing experience and to collect information about your preferences and behavior on our website.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services: We use your personal information to process your orders, manage your account, and provide customer support.
To Improve Our Website: We use usage data and device information to analyze how our website is used and to make improvements.
To Personalize Your Experience: We use cookies to remember your preferences and to provide you with a personalized browsing experience.
To Communicate with You: We may use your contact information to send you newsletters, promotional offers, and updates about our products and services.
How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, including:
Encryption: We use encryption technology to protect sensitive information during transmission.
Access Controls: We limit access to your personal information to only those employees who need it to perform their job functions.
Regular Audits: We regularly review and update our security practices to ensure they meet industry standards.
Cookies Policy
Cookies are small text files that are stored on your device when you visit a website. We use cookies to enhance your browsing experience and to collect information about your preferences and behavior on our website.
Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
Analytical Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies: These cookies are used to track visitors across websites and to display targeted advertising.
You can control and manage cookies in your browser settings. However, please note that disabling cookies may affect the functionality of our website.
Your Rights
You have the right to:
Access Your Information: You can request access to the personal information we hold about you.
Correct Your Information: You can request that we correct any inaccuracies in your personal information.
Delete Your Information: You can request that we delete your personal information from our records.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time.